Magento Themes
Magento Themes
Magento Themes
Magento Themes

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Why your product so cheap, how about the quality?
1. With the benefit of B2C website, we can save many cost.
2. Express company, like UPS, Fedex, DHL, EMS can deliver product world wide in an acceptable price. so we can offer high quality product with cheap price, free shipping.

How can I get right sizes?
You should choose the right shoes size when you purchase and we will shipping the right size base on your order information.

Is it safe to use my credit card on your site?
Yes. We know that you care how the information about you is used an shared and we appreciate your trust in us to do that carefully and sensibly and in full compliance with the Data Protection.

How do you ensure your products after I finish payment?
We will send you detailed list after you place your order automatically: Order Number, Date Ordered, Products Name/size and Quantity, Payment Total amount, Delivery Address, Shipping terms.

How long will you delivery my order?
The shipping time will vary based on where you are located, but almost in 7-10 working days via our shipping service EMS. We usually ship your item in 24 hours, and then notify you the tracking number of your item after the shipment is made.

How can I track my order?
We will e-mail the tracking number of the express company to you, then you can track it. Another method is visit our website to track your order click here to track your order for detail, please refer:free shipping & track.

I received my tracking number, but can not find records on the carrier website?
We have the tracking number once shipment released, and then we send tracking number to you, after you get tracking number, you can track shipment on carrier website, if you cannot see records on the site right away, please try to see records later, because sometimes the carrier input the shipping information slowly, however, we gurantee that the shipment been on the way when you got tracking number from us.

Do you provide exchange or return service?
Yes, if you are not satisfied with your purchase, you can contact us for exchange or return. Our return policy is within the first 2 weeks after you receive the product. The product must not be worn or damage.

Can I Cancel my order?
Cancellation of an order must be requested before the order has been dispatched. Because we process all orders as quickly as possible within one day after receive your order payment, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point. Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.

I am looking for some items that are not listed on your site, can you provide them?
If you are looking for shoes we do not list on our site. Please click contact with us with a picture, a serial number of the goods. The more details given, the easier and quicker to locate the goods in the factory.

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