Magento Themes
Magento Themes
Magento Themes
Magento Themes

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Privacy Policy

Shipping Fee

Free shipping now! We are not responsible for any import tax charged on your package. There are several kinds of shipping methods:(a)EMS (b)DHL (c)FedEx.
You will get your shoes within 7-10 working days.

Shipping Information

1. Please confirm your shipping address before pay for it, you are best to leave the phone number for contacting. Please provide a valid email address and check emails after you have purchased for any updated information.
2. Items are generally shipped out within 24 hours after payment has been verified (Sat. & Sun. and most national holidays excluded).
3. Shipping to worldwide by EMS (EXPRESS MAIL SERVICE) with free shipping.(For special condition,we will choose DHL or FedEx)
4. Once we ship your package, we will send you tracking number once it available. Package transitting time normally takes 7 to 10 business days, depending on the destination, holidays and factors beyond Postal Service's control. If there is a little delay, please have more patience.

Tracking Methods

Check your e-mail, for we will send update status to your e-mail address. After your order is dispatched, we will offer your tracking no. & website.
Note: (If you can't check it immediately with the tracking no. , please wait with patience. Some time is required by Express Company do uploading).

Unsuccessful or Wrong Delivery

For those customers who do not receive your parcel within the above total delivery time, please check with the local post office directly with your tracking number or other valid certificate and the order information copy that you can print out when login to your registered account on our website.

Replacement & Refunds

Within 14 days (From the date products were received), if the products you choose are not satisfying you in terms of size or some quality problems (Non-human factors or non-resistant external damage).it can be returned and replaced under the following condition. You need to send back to us the products in original package (you will pay the shipping fees). The products should have not been used (except tryout). When we receive the products sent back intactly, we will replace it with new ones or refund to you. Because of the size problem, the shipping fees for the replaced products that we ship to you should also be charged of you.

Confidentiality

We are fully committed to protecting your privacy. Any information that is given to us will be used only to enhance your shopping experience with this site. Any personal information that you submit will be used simply to process your orders and is protected by our secure server.

It is our promise that there is nobody more important to us than you, and that we will provide you with absolute shopping privacy.

Security

Our site wants to ensure that all of our customers can shop with complete confidence online. We have taken every possible measure to give absolute security to our customers in their dealings with us. We have created a secure transaction environment for commerce on the Internet.

Our e-commerce system uses Secure Sockets Layer technology SSL to ensure your shopping experience is safe, sound and secure at all times. SSL locks all information passed from you to our site in an encrypted envelope. This makes it almost impossible to be intercepted by an unauthorized party, as long as your browser and local network support the use of encrypted data transmissions. SSL is the system that is used by all reputable e-commerce sites. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

If there are any problem, please feel free to contact us .

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